Hiring a new employee is one of the largest investments you can make in business. That is why hiring the correct employee is so important. Hiring the right employee is more important than ever, as training can be very expensive. Employee turnover costs companies a lot of money each year. This course will provide the Recruitment and Interviewing Skills that your hiring department need to help them interview and recruit the right employee for you. Outline: Module One: Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Module Two: Introduction to Recruitment What is Recruitment? Challenges and Trends Sourcing Candidates Requirements Case Study Review Questions Module Three: The Selection Process Job Analysis and Descriptions The Approach The Recruitment Interview Testing Case Study Review Questions Module Four: Goal Setting Using The G.R.O.W. Model Identifying Goal Areas Setting SMART Goals Using a Productivity Journal Case Study Review Questions Module Five: The Interview Phone Interviews Traditional Interviews Situational Interviews Stress Interviews Case Study Review Questions Module Six: Types of Interview Questions Direct Questions Non-Direct Questions Hypothetical or Situational Questions Behavioral Descriptive Questions Case Study Review Questions Module Seven: Avoiding Bias in Your Selection Expectancy Effect Primacy Effect Obtaining Bias Information Stereotyping Case Study Review Questions Module Eight: The Background Check Preparation Data Collection Illegal Questions Being Thorough Without Being Pushy Case Study Review Questions Module Nine: Making Your Offer Outlining the Offer Negotiation Techniques Dealing with Difficult Issues Sealing the Deal Case Study Review Questions Module Ten: Orientation and Retention Getting off on the Right Track Your Orientation Program The Check-list Following Up Case Study Review Questions Module Eleven: Measuring the Results Cost Breakdown Employee Quality Recruiter Effectiveness Fine Tuning Case Study Review Questions Module Twelve: Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Duration Four Days