ISO 9001:2008 Foundation and Awareness

The course aims to provide participants with an overview of the purpose and requirements of ISO 9001:2008 as a tool for business improvement

Upon successful completion of this course, delegates will understand:

  • Basic concepts in quality management
  • The principles of quality management
  • The requirements of ISO 9001:2008
  • The benefits of implementing ISO 9001:2008
  • The approach to implementation of ISO 9001:2008

Course Outline

  • Introduction to ISO organization
  • Definition of quality (quality control and quality assurance)
  • Process approach and process analysis
  • Interpretation of ISO 9000/9001 requirements
  • Application and implementation of ISO 9000/9001 requirements
  • ISO 9001 requirements Compliance assessment
  • Planning and Implementation of ISO 9001 Quality Management System


Three Days