The course aims to provide participants with an overview of the purpose and requirements of ISO 9001:2008 as a tool for business improvement

Upon successful completion of this course, delegates will understand:

• Basic concepts in quality management
• The principles of quality management
• The requirements of ISO 9001:2008
• The benefits of implementing ISO 9001:2008
• The approach to implementation of ISO 9001:2008

Course Outline

• Introduction to ISO organization
• Definition of quality (quality control and quality assurance)
• Process approach and process analysis
• Interpretation of ISO 9000/9001 requirements
• Application and implementation of ISO 9000/9001 requirements
• ISO 9001 requirements Compliance assessment
• Planning and Implementation of ISO 9001 Quality Management System