The course gives attendees the knowledge needed to:

• Establish an internal quality audit program as required by QMS requirements.
• Initiate the sequence of activities involved in scheduling, planning, conducting, reporting on and closing out internal audits.
• Employ effective techniques of auditing and the ability to develop the auditing procedures, scheduling and recording systems needed to sustain the program.

Course Outline

• Process-based quality management systems
• Auditing for compliance and effectiveness
• Auditing for continual improvement
• Audit definitions and principles
• Planning and preparing for audits
• Vertical and horizontal audits
• Audit reporting and follow-up