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Hiring a new employee is one of the largest investments you can make in business. That is why hiring the correct employee is so important. Hiring the right employee is more important than ever, as training can be very expensive. Employee turnover costs companies a lot of money each year. This course will provide the Recruitment and Interviewing Skills that your hiring department need to help them interview and recruit the right employee for you.

Outline:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Introduction to Recruitment

  • What is Recruitment?
  • Challenges and Trends
  • Sourcing Candidates
  • Requirements
  • Case Study
  • Review Questions

Module Three: The Selection Process

  • Job Analysis and Descriptions
  • The Approach
  • The Recruitment Interview
  • Testing
  • Case Study
  • Review Questions

Module Four: Goal Setting

  • Using The G.R.O.W. Model
  • Identifying Goal Areas
  • Setting SMART Goals
  • Using a Productivity Journal
  • Case Study
  • Review Questions

Module Five: The Interview

  • Phone Interviews
  • Traditional Interviews
  • Situational Interviews
  • Stress Interviews
  • Case Study
  • Review Questions

Module Six: Types of Interview Questions

  • Direct Questions
  • Non-Direct Questions
  • Hypothetical or Situational Questions
  • Behavioral Descriptive Questions
  • Case Study
  • Review Questions

Module Seven: Avoiding Bias in Your Selection

  • Expectancy Effect
  • Primacy Effect
  • Obtaining Bias Information
  • Stereotyping
  • Case Study
  • Review Questions

Module Eight: The Background Check

  • Preparation
  • Data Collection
  • Illegal Questions
  • Being Thorough Without Being Pushy
  • Case Study
  • Review Questions

Module Nine: Making Your Offer

  • Outlining the Offer
  • Negotiation Techniques
  • Dealing with Difficult Issues
  • Sealing the Deal
  • Case Study
  • Review Questions

Module Ten: Orientation and Retention

  • Getting off on the Right Track
  • Your Orientation Program
  • The Check-list
  • Following Up
  • Case Study
  • Review Questions

Module Eleven: Measuring the Results

  • Cost Breakdown
  • Employee Quality
  • Recruiter Effectiveness
  • Fine Tuning
  • Case Study
  • Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
Duration
Four Days